The family business was originally started up by the grandfather of the current managing director, Andy Chapman, and has developed into one of the regions leading group of independent opticians providing technologically advanced eyecare with high quality products. We always strive to ensure that the very highest professional standards are maintained at all of the practices, and combine this with the latest in fashion for both frames and lenses.
Reviews (10)
Michelle Cook
May 03, 2022
My first experience was great, I then realised that I was dealing with the owner. I visited for a second time this week and met with Tim. He was super helpful, friendly and I then realised that everybody in this business is very attentive, friendly and approachable. Highly recommend them and now I wouldn't go anywhere else! Already booked another appointment to go back and look at other glasses.
David Williams
Apr 24, 2022
Craige Hume
Apr 16, 2022
Ken Wanless
Feb 10, 2022
Very professional and friendly service. The scanning tests carried out on modern equipment which everyone seems to understand. The selection of spectacle frames is very comprehensive and the new techniques used to ensure correct fit and position are really impressive. I would recommend Chapman's Opticians to anyone.
Richard Stephenson
Jan 13, 2022
I am a long term customer of Chapmans in Cheltenham and that's because of their personal touch. They set themselves very high standards and nothing is too much trouble. I purchased a pair of varifocal glasses and I am delighted with them. The frame and lenses are so comfortable and lightweight. The team at Chapmans are excellent. They review how my eyes have changed and monitor their health - I am diabetic. Sam is a great help when selecting frames, and she is always very helpful and positive.
Steve Williams
Dec 02, 2021
From the initial phone call through to the fitting of my glasses, the team at Chapmans Cheltenham have been thoroughly professional. They are helpful, polite and extremely knowledgeable carefully taking you through all the steps to achieve the most appropriate product for you. Their Covid procedures are thorough and reassuring. As with other reviewers it's really pleasing to be able to give praise when it's totally justified.
Shelley Saguaro
Nov 11, 2021
I have been very impressed with Chapman Opticians in Cheltenham. I've been a customer/client for a long time now - well over ten years - and was happy with the range of services and consistently high standards. Recently, however, I encountered a few problems - and it is the resolution of these that has prompted this review. The manner in which Chapman Opticians in Cheltenham has worked to put matters right has been so appreciated by me - and thus I heartily commend COC to others! I particularly want to highlight the calm, friendly manner and professionalism of the manager, Sam. She has my thanks and admiration.
Hilary Ford
Nov 03, 2021
I've been going to Chapman's for over 30 years now, and have always been really pleased with them. Their staff are all very friendly, customer service is excellent, and most importantly I feel that my eyes are receiving the best level of attention (unlike in some chains). Good choice of frames too, and reasonable prices. Highly recommended.
Jan Van Egmond
Oct 16, 2021
Kim Davis
Oct 09, 2021
Yesterday was my first visit to Chapmans and I was super impressed! I had a very thorough eye test with Alison and she took the time to explain my results to me and go through the various options regarding my prescription and eye care. Sam was extremely friendly and welcoming too and the practice felt very Covid safe. I wouldn't hesitate to recommend this excellent opticians.
