Taylor Biddle

I have used Taylor Biddle for some years for eye scans, but today was the first time that my wife and I had eye tests. We found that the surroundings were pleasant and bright, and the receptionists were friendly and helpful, so first impressions were very good. The optometrist was very efficient, and explained things very well, discussing the test results in some detail.

We both felt that we had had excellent tests. The optician took care to help us select our new spectacles, to ensure that we had exactly what we wanted. Overall a very good experience.

After contacting Taylor Biddle over concerns with my eyes I was highly impressed with the service I received from start to finish. I was offered an appointment as a matter of urgency and was given a thorough eye examination including scans. The examination was carried out with care, reassurance, professionalism and efficiency which was exactly what I needed after two visits to the local A&E Department. Special thanks to Lynn and Taras who supported me throughout the examination. I would highly recommend Taylor Biddle.

First time at Taylor Biddle from a friend's recommendation, needed my glasses relensed quite urgently and Hasan managed to fit me in the next day! Hasan, Sarah and the rest of the team were so friendly and helpful. Taylor Biddle will be my opticians for all my eye tests and I will be recommending them to all my friends and family!

I've visited many opticians in Wolverhampton, however none of them can quite compare to Taylor Biddle. I've now had two pairs of glasses and a pair of sunglasses from them, all three have been excellent. The customer experience is of high quality with all the staff taking the time and effort to explain everything in detail. I'm also very happy with the turn around for my glasses when they broke following an accident and how helpful all the staff were to see me at such short notice and arrange a new pair within days even with my complex prescription. I'll continue to use Taylor Biddle and recommend to all my friends and family. Thank you again to both branches.

Have used Taylor Biddle for many years, as their expertise in eye care is excellent. Again today a very thorough examination with clear explanations throughout. From the point of entry, I was welcomed immediately, had my scans, followed up by my consultation with Jo, who then handed me over to the excellent care of Tom. Thank you all; Jo, Tom, Donna, Lin and Zara. I will never go anywhere else

I have used Taylor Biddle for many years now and their expertise in eye care is excellent. I am always made to feel welcome and today after my scans I had a thorough eye examination with clear explanations throughout. Sophie was brilliant in helping me select a style of glasses that suited and she advised me very clearly on the many different options available in lens choice. A great team. thank you.

My appointment was on a Saturday, great to fit in with my work schedule. I arrived a little early and after checking in and hand sanitiser I went straight into my eye test. The optometrist took his time with the test, answered my questions and made my feel at ease. There was no massive upsell as in some other establishments. Overall a professional and efficient service. Thank you.

As always an excellent, thorough eye examination and professional scans with friendly staff. Thank you to Jo and Linda for making me feel at ease. Tom was amazing at helping me select new frames and sunglasses. He knew my style and nothing was too much trouble. Would thoroughly recommend!

Morning I had an eye test at this branch yesterday - with scans. The experience was very positive, the scan pictures were shown and explained to me in detail, any questions I had were answered. I had a lovely time choosing new glasses. I didn't feel pressured or rushed thank you to the team and especially the new members. Well done. Covid restrictions were adhered to at all times

Went for my annual eye examination on Friday and couldn't be happier with my visit. From start to finish all the staff were very welcoming and friendly. I'm one of those people who thinks glasses do not suit them and need to try on every shape and colour of frame in the shop! Nothing was too much trouble and the lovely ladies helped me choose as there was so much to choose from in all price ranges. Many thanks also to Hassan who conducted my eye examination. Professional, thorough and explained all the results of my various tests very clearly - what a lovely young man.

My Wife, Jane Cook visited Compton on Saturday 18.12.2021 and at very short notice was able to see Talas Oonna. He was exceedingly helpful with advising her with treatment for a Cyst on her bottom Eyelid. We cannot thank him enough for such prompt and excellent service. Thank you very much. Jane Cook.

Brilliant customer care from the Compton team - Hasan;Elisha;Donna;Sarah and Tracey. Made us feel very comfortable and at ease in these very difficult times. The best Opticians we have ever been in and will be using them again on a regular basis. Very well done to you all and thanks everso for all your help.

I personally would like to thank Hasan for looking at my very painful eye. He understood the pain I was in and helped with my sty/eye glands which even from a few hours has made some difference. I am extremely grateful, and he has advised that I seek further medical care if my situation is not sorted, however has given me drops and anti biotics to help! Here's to better eyes. Thank you to all the team in Compton Jasvinder Kaur

Caring, compassionate, professional service. My ageing father was referred to Taylor Biddle for an urgent eye examination by his doctor. The two optometrists we saw looked after him with such amazing professionalism, and following a urgent referral, we were as promised seen by the hospital the very next day (Sunday). Could not recommend this optician enough. Well done!

Fantastic service from Taylor and Biddle as per normal. I love my new glasses and would also like to thank Sarah for her help and patience choosing my frames. Many thanks,

I have disliked eye tests in the past & was apprehensive about seeing a new optician after many years with my last one. Reception was welcoming and Taras was very reassuring throughout. Tests that I used to find difficult were so much easier given the more modern equipment. Covid precautions were reassuring. I have no hesitation in recommending Taylor Biddle.

Has to be the best opticians service I've ever experienced! From as soon as you enter through the doors you are welcomed with an abundance of smiles and pleasantries. The optometrists is thorough and patient throughout the whole examination and the staff are extremely competent in selecting the right eye wear suitable for the look you want to achieve. Couldn't ask for a better opticians!

Our first contact with Taylor Biddle Opticians was last year just a couple of days before Christmas after my wife had badly splayed the arm of her glasses after having bizarrely caught them on the toilet roll holder whilst cleaning the bathroom floor! Not wishing to venture into the town centre to the Boots Opticians where she'd originally bought the glasses from, she called Biddle and Taylor Compton and asked if they could help her.

She was seen within the hour, her glasses restored back to their original shape by Tom and was not charged a penny! This is the sort of service you don't forget and so today my wife returned there to look for some new glasses. Once again the service we received from Donna, Lin and in particular Tom was outstanding! The COVID measures they have in place meant that every pair of glasses we touched had to be sanitised before they could be put back on display!

We touched dozens of pairs and not one eyebrow was raised by any of the staff. We felt welcomed, valued and not in the least rushed. The range of spectacles on offer was fantastic and my wife ended up buying new specs and new sunglasses which she expects to receive within the next 7-10 days. In addition she is paying for them on interest free credit over the next 5 months! Lovely, friendly, competent staff all giving excellent customer service. A highly recommended local opticians.

The service at Taylor Biddle Opticians is absolutely second to none! The receptionists were kind, professional and caring. Hassan and Jo have been so thorough with their eye examinations in resolving the concerns after an appointment at the hospital. I would positively recommend their excellent service.

Appointments only, hand gel offered on entry. Felt they complied with Covid measures. All the staff were helpful and friendly. Bought some new frames which Sarah helped me choose, she was very patient as I wanted something a bit different. The glasses were available for me collect within a week and I absolutely love them. Great fit too and I can see everything clearly again.