Specs Of Kensington

I was recommended to Specs Kensington by a friend, I had 4 pairs of sunglasses that had loose screws and other defects. I went in to store today, and the lady that helped me (wish I got her name now) was so professional and nice, she told me about the risks before hand, and made sure I had all the information before proceeding, when my husband picked the glasses up he was so happy with the results, and also shocked that she had fixed them free of charge. I'm going to recommend them at any chance I get, they are honestly the best in Kensington.

100% Recommended! I went to the store today to get my glasses fixed and the staff there were being super nice and professional. Fixed my glasses like 15 minutes and free of charge. I will go there next time for new lenses.

Highly recommend. Very warm and kindly manner with my sons (first time needing glasses).

What a great experience - I went there to get an eye examination as I was worried about some odd visual issues I've been experiencing. The optometrist Olivia was fantastic - she showed a great deal of care, patience and diligence. She listened to my concerns carefully, answered all my questions and checked my eye sight, thoroughly explaining the issues in great detail.

I never felt rushed or dismissed like I would expect from the high street chains. I'm extremely pleased I chose this establishment and I'll definitely be coming back for regular check ups. Perfect example of customer care and service. Thank you.

Such lovely staff that fixed my broken sunglasses in two minutes!

I was first introduced to Specs of Kensington, and Daska Barnett, over twenty years ago, by a work colleague whose father was a specialist at Moorfields Eye Hospital. One visit was enough to convince me my eyesight was in the very best hands, and the years since have reinforced this conviction. All the optometrists at Specs are superb, and examinations are carried out to the highest standard, using the most up-to-date equipment.

The other members of Daska's team, whatever their role, perform it with equal skill. What makes a visit especially pleasant and reassuring, is the aura of calm and warmth which is always prevalent. And if problems, major or minor, arise at any time between appointments, there is always someone available to give help and advice.

Amazing service, fixed my glasses in less than 5minutes, highly reccommend!

Once again (see my review 10 months ago): Fantastic customer service. Very attentive, very helpful. The frame of my glasses broke, and Karen convinced the manufacturer to replace it for free. It only took a week sending the glasses in and receiving them back. In the meantime, Karin informed me by e-mail about the status quo of the process. This is the second time I receive this great service from Specs of Kensington.

Having had eye problems, then 2 cataract operation in February I was without any glasses. Through a friend I found Specs of Kensington London W.86Ej. It was a miracle to underestimate the situation. Their attention to detail reading through my Eye File was amazing. Their advice on the types of glasses was outstanding. The staff were also all so helpful, friendly and kind working in the most difficult of situations with Covid 19 around. I am utterly grateful to be now able to read, use the computer & drive. A very big thank you to them all and the highest of recommendations.

One of, if not THE best, healthcare establishment I've ever come across. I was referred to Daska by an old friend and it was a totally different experience to what I had had from high street chains from the start. First, she has a warm, good-humoured and friendly personality and takes a real interest in all her patients as people, not just as pairs of eyes.

She explains what she is doing and why in a way that anyone can understand. More importantly, she is an exceptionally caring, diligent and rigorous professional. If she isn't 100% sure about something she will not let it rest until she is satisfied that you are OK, using outside expertise from specialists if necessary. Clearly I'm far from the only person who trusts and respects her, as she always seems to be fully booked at least a month in advance, but by all accounts Elaine and the other optometrists are all highly skilled and experienced too, and the place always seems to be investing in new, highly sophisticated equipment.

And the ethos permeates the whole team, who take endless trouble, have a can-do attitude and are unfailingly pleasant and friendly. In particular Nimisha fixed a pair of glasses that the first couple of places I went to wouldn't even touch as they were so damaged, and Kamila and Deividas are both expert at what they do and are always willing to go the extra mile to help. I feel among friends as soon as I go in and I know that my welfare is in the best possible hands.

I have been a client of Specs for near on 2 years and cannot sing their praises enough. Daska and her team are efficient, professional and very caring in their approach. I have recently moved to Brighton but I will certainly be remaining a client and am happy to travel the distance for the continued service and care! Keep up the good work!