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Auckland Opticians Established over 55 years ago, we are an independent family run opticians. A full range of services are offered by our professional practitioners from private / NHS eye examinations to the latest in contact lenses and designer frames. We pride ourselves on focused customer satisfaction and continued after care using the most professional practitioners and the best equipment available.
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Reviews (13)
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Claire Johnston
Jan 12, 2022
I have had a very painful eye condition over Christmas and I have been treated with kindness and care beyond measure. This opticians have gone above and beyond to look after me when I am sure they would rather have been doing other things and even when they should officially have been closed. I am very grateful for their skill and clinical ability, which was fantastic but I am especially grateful for their kindness and care going the extra mile and then some when it would have been so much easier not to have. Thank you all again
Will Ives
Nov 03, 2021
Incredibly rude member of staff, will not be using your service again
At Whitley
Oct 28, 2021
Thank you so much for your help. I had an issue with my latest prescription that was too heavy on reading versus computer screen needs. I rang and asked for some help and quite frankly was blown away with the customer service and helpfulness I received! Thank you so much for your help and support in resolving my issues- your attention and support was exceptional!
John Little
Dec 26, 2020
Used Aucklands since 2002. Before that used Specsavers who are cheaper, but you get what you pay for and with Auckland the service is very good, they're friendly, and when they've done your eye test you feel confident they will have missed nothing as they take the time needed to do it properly. Any necessary repairs/adjustments are usually done immediately and the choice of frames etc is very good. Overall can't fault them.
David B.
Jul 18, 2020
I have regular checks as I have glaucoma, but treatment and regular eye checks maintain 'normal vision'. I was due my annual eye chuck late March, cancelled due to Covid 19. However, I was among first appointments when they reopened and had a very thorough, reassuring check from Deborah G and her colleagues. My vision had changed, but My new lenses have restored sight to normal. Eye pressure was well within normal, again reassuring! I can read the questions on the 'Chase' again now. Thank you Deborah x
Lynda Earnshaw
May 19, 2020
Great service mending my broken glasses during lockdown. Highly recommend- excellent customer service
Sue Chapman
Nov 16, 2019
Friendly knowledgeable staff. Very thorough eye test, everything explained to me by the optician. Great selection of frames. All this at very competitive prices. Thank you
Rose N.
Dec 17, 2018
I did not like my frames, Tim was fantastic no problem he said come back we will work with you. And yes he was amazing, nothing too much trouble. He is THE best what a lovely person
Kerrie Etty
Dec 10, 2018
Highly recommend. Excellent service. Best opticians in Horbury/Wakefield wish I'd of found this opticians years ago as it's taken 14yrs for me to finally get the most accurate prescription I've ever had, thank you!
Joy Woodhead
Sep 19, 2018
Excellent service needed glasses asap received within 2 days Thank you
Denise Hemingway
Sep 12, 2018
Very friendly staff always helpful. Brilliant service, would definitely recommend.and they are very patient
Rachel Barrick
Jun 07, 2017
Absolutely first class service seeing me this morning , I tried to call but got sidetracked with something else. They called me back saying they had missed my call and offered me an emergency appointment within 2 hours where I was diagnosed with an ulcer and referred on to The Eye Clinic. Fantastic service and customer care. I highly recommend this company.
Gill Brook
Sep 05, 2016
Great service. First, they replaced my mother-in-law's broken frames at very short notice and today she was visited at home to select new frames. I'm very impressed!