David Paul Opticians

Thanks to Emma who did a superb eye test and Orli who helped me choose my great new frames. The prescription is spot on. The time and attention given was as ever first class. Now have to save up for a pair of prescription sunglasses although with our current weather not sure when I will use them!

Emma was really friendly and helpful. She examined my 7 year old's eyes thoroughly and with good humour. He was happy and I was happy! I'd definitely recommend David Paul Opticians for professional and friendly advice from staff who clearly are experienced and very willing to help.

I have used David Paul for years. Always excellent service. Recently I thought I needed new glasses. Emma did a very professional check of my eyes, was unable to find a workable prescription, and detected issues. She gave me a diagnosis, and said I needed to see a surgeon. I saw a surgeon a few days later who said Emma was 100% correct, and her referral was spot on.

Within three months of seeing Emma, I have had operations on both eyes and my eyesight is now better than it was 30 years ago. Thank you David Paul, and thank you Emma, for correctly identifying the issue so that it could be safely resolved.

Without doubt the best optician in the town. Outstanding professional service at reception by Orli and great choice of high quality frames. The eye test appointment with Emma was very thorough and she clearly discussed all relevant points with me. I would highly recommend and add that 5 stars isn't really enough for David Paul Opticians.

Took my father to this opticians for that first time and he was thrilled with the service and glasses he brought. David was very professional and considerate which helped with my dads Tourette's, he took his time and I couldn't of asked for more. This will be fathers new Opticians from now on. Thanks to the whole team at david Paul!

Simply great Opticians. Excellent service throughout including one of the most thorough eye tests I have ever had. One disgruntled customer should not deter you since I found the staff extremely helpful. I find choosing spectacles can be difficult and other opticians often just leave you to your own devices or have no idea what to suggest, but here I was carefully guided. I definitely ended up choosing a frame I would never have tried on myself! I am delighted with my new glasses.

Stay away from this shop if you don't want your day to be ruined! Worst service ever experienced! Woman in her 40s or 50s was rude, short-tempered and with no skills on customer service. It felt that I insulted her just because I came in the shop. She kept telling me off not to touch the frames, even though I was not touching and only looking. There are so many good people who are looking for work - why keep employing such rude and incompetent staff. Boots, Vision Express and Eye Care are SO much better and more pleasant to deal with.

Needed an unexpected appointment with an optician. David Paul managed to accommodate me, and the friendly staff helped with my request speedily and efficiently. Also reassuring to note how Covid compliant the premises here are. Would recommend.

Rudest staff in whole of Berko. The staff member let me in although it said appointment only, she huffed and puffed and made me feel like an inconvenience telling me to hurry up as there is another customer coming in soon. I'll take my cash elsewhere and tell everyone I know to avoid this place. In response to your message, I would suggest I was very fair as I shouldn't have been let in if this is your policy.

Your shop has more space then the other opticians in Berkhamsted and I have been able to browse with helpful staff throughout. I fully appreciate the COVID situation we are all facing, however there is never any excuse for being rude and making someone feel totally uncomfortable when trying to find a pair of glasses.

FANTASTIC SERVICE! I recently moved abroad &, owing to lock-down, I ran out of contact lenses. I emailed the store directly & David responded immediately. They had my prescription on file and shipped me 6 months supply within 4 days. I was so impressed that I have re-ordered lenses through them this month.

Always a lovely experience here, this time for blue light lenses. Wonderful variety, excellent optician. Would never go anywhere else.

Been a customer for a few years. Really professional service and after sales care. Ive got a pair of (mildly) varifocal clear glasses and have just got a pair of prescription sunglasses that I am very pleased with. One aspect of wearing glasses that I've previously struggled with (at other opticians) is choosing the right frames, but that's not a problem here as the super-stylish assistant offers her expert help and guidance and you'll leave knowing you've chosen frames that suit you. Recommended.

Highly recommend this place, very welcoming, helpful people the Optometrist was thorough, efficient and practical. I didn't feel like I was being sold something I didn't need. Good range of frames to choose from and everything very well done especially the window displays! Businesses like this should be supported - they offer something different and that is something to be valued.