D.H.Thomas Optometrist

I have been with D H Thomas for years, and went to them as I have a complex prescription and needed a bit more care than the high street opticians give. In the main they have been excellent, although in the past couple of years the admin side of the organisation (booking appointments, delivery of contact lenses) has been a bit adrift. I have generally felt that the practitioners I see are careful, professional, responsible people.

Outstanding service and care. I’ve had excellent care and service from the D H Thomas team for over ten years, my wife for much longer. I recently needed to take in a pair of glasses that I bought a few years ago for repair. I didn’t really expect them to be reparable but thought I’d give it a shot. Some heroics from Phil mean that I’ll probably wearing them for several years to come. Thank you so much!

Really pleased with the service for children's glasses, great frames.

Fantastic Cambridge opticians. Professional expertise and excellent customer service. Highly recommended.

First time with DH Thomas. Looking for choice of frames which they have and help with reading glasses. So variable focus from 1 foot to 1 meter (mixing units) work brilliantly. Best reading glasses I have ever had.

A week and a half later, 3 emails and 2 phone calls and no one even bothers to reply or help Sent 3 emails regarding some treatment, was told over the phone someone would get back to me but no one has Maybe this review will open their eyes a bit

Attended D.H.Thomas Optometrist, down Hills road today after my son's went a few months ago. I found practice extremely professional, covid secure and friendly. I had a thorough examination by Melissa, she explained all the different process's. I would highly recommend them and would not hesitate in going back with any eye issues in future. Thanks to all the team.

I used to have my eyes checked by Boots/Specsavers etc. I've never been happy with the service of any of them. The errors the quality of the generic glasses and service were meh! I was lucky to have DH Thomas on Hills Road recommended to me. The difference in quality of the service, you're always made to feel welcome, great cool frames and lenses, treating you with respect and as an individual, the very knowledgeable friendly opticians and the bang-upto-date testing equipment makes the experience light years ahead of all the others.

I had an issue with my eyes before I went for my latest routine eye test, I was booked in urgently. Because the photos of my eyes were thorough and detailed the optician was able to compare with past years measurements and establish the progress of my problem, thus were able to put my mind at rest. They have a great relationship with Addenbrooke's Eye Clinic too where referrals can be made if needed, which they did with my mother. You have only one pair of eyes. Treat them with respect. I thoroughly recommend DH Thomas.

This a very professional place. The staff are always friendly and show interest in their clients. They are very thorough and use the state of the art equipment. They also have a fantastic relationship with the Eye Clinic at Addebrookes. If you are looking for an efficient, knowledgeable optometrist then this is the place to go. They also have a wonderful array of frames to choose from. Thank you for taking good care of mine and my families eyes.

Really impressed today with the dispensing opticians' efficient service and flexibility to help when the bridge of my glasses snapped during lockdown. With no quibble, the dispensing optician switched the lenses into a identical frame held in stock whist my frames were returned to the manufacturer. Thank you for understanding my anxiety and providing an immediate solution in such a professional and friendly manner.

Great local professional Opticians, drive into the Appartments area, Chinese Restaurant and turn left into carpark area at point 54QM+HX Cambridge. Drive to left, then right and wiggle thtough to 'rear' of DH's shop - you will realise when your there staff cars have 'Staff' on them so park behind them! My parents drive from their 'out of town' village to DH's so it must be good!

Fantastic service and extremely friendly staff. They provide a very thorough eye examination which covers all bases and the selection of frames is vast. I shall be returning soon to buy some sunglasses too. Great work all!

I have been really impressed with my recent experiences at DH Thomas. Their eye examination was the most thorough I have had, and the selection of frames they stock gave me lots of choice, whereas I usually have very little due to my complex lenses and nose shape. I received great advice on frame choice from Petra, and a full explanation of all the different elements of the eye test by the optometrist. I have also taken my 4 year old here for her first eye test, and they were wonderful with her too.

High quality optician and optometry services. But a little on the pricey side. I think in the end its worth paying extra for the best. But my son still goes to vision express for the price.