We're proud to be a family-run, award-winning opticians - caring for eyes since 1957. Over the years we have gained a reputation founded on expertise combined with a kind and helpful manner. The very first practice was actually opened in Norman Road, St. Leonards. In 1982 we moved to our London Road premises followed by our move to Sedlescombe Road North in July 2015. It's fantastic to be an independent business who are a part of the Silverhill community and we look forward to seeing you soon!
Reviews (13)
Liliana Delgado
Nov 16, 2023
Alishia Killick
May 24, 2023
As usual, the entire staff was exceptionally friendly and welcoming. Stephen, the optician, provided clear instructions, explained uncertainties, and ensured the overall experience was comfortable. Kelly demonstrated amazing skills in helping find suitable glasses frames. It's never easy, but Kelly has a magical talent, and if nothing is available in-store, she goes above and beyond to source them elsewhere. Despite being a small optician, Barracloughs in Silverhill has become my go-to place due to their outstanding customer service.
Julie Gorringe
Mar 20, 2023
Mr. Fowles provided us with a comprehensive and excellent eye examination, and thereafter, Kelly assisted us with frames and lenses. Kelly explained every detail, making the entire process simple and easy to understand. All the staff members were polite and helpful. I highly recommend the St. Leonard’s branch.
Lisa S.
May 19, 2022
Thank you Natalie (we'll that's what the receipts say) for giving me such confidence in finding the perfect pair of glasses which I have always had so much embarrassment with in the past, it was a task I dreaded. Everyone in the shop is so helpful and the optician so thorough explaining everything. My loyalties remain with you forever despite living further away now. Thank you from the bottom of my heart Lisa
Kevin De Loughlin
Feb 12, 2022
Gemma Baker
Oct 02, 2021
From start to finish, we received a wonderful service and experience. James put my daughter at ease with her eye test and was only to happy to explain everything. At not time did we feel rushed and everyone at the store was very welcoming and polite. We had been recommended here by a friend and have already passed this recommendation. Many thanks to everyone for making it such a happy experience for both myself and daughter. The reminders both via text and email are so useful. Thanks for a wonderful service.
Gill Faulks
Aug 01, 2021
Karen Rich
Jun 17, 2021
Staff where fantastic, they all helped me pick frames for my new glasses, very polite, compassionate and empathetic. I recently have been diagnosed with bletharitis and the optician explained everything to me and made me feel more confident about my future with this disease. I will recommend my whole family to come here in the future. fantastic service x
Gary Lloyd
Jun 10, 2021
A truly excellent opticians, thank you Team Barracloughs Battle. My eye examination with the brilliant David Bottrill noticed a potential eye condition that could have life changing vision issues. Mr Bottrill organised an immediate referral to the eye hospital. I can't thank him enough for his expertise and diligence. Also a special thanks to Natalie who started the whole process for me, a super quick appointment followed with superb customer care and explaining everything clearly with professionalism and kindness. I was lucky to be recommended to Barracloughs Battle, so I'm delighted to do the same for others. Thank you once again.
Lou King
May 26, 2021
I have been wearing glasses for sometime now and wanted to try a new local opticians for my 2 year check up - I'm so glad I chose Barracloughs in Battle! From the moment I walked in the staff were super friendly all Covid protocols were outstanding. James carried out my eye test and I can safely say I have never had such a informative eye test in my life.
I want to wear contact lenses and James went through everything with me and I'm excited about my lens appointment in a couple of weeks time. Will throughly recommend to family and friends - thank you!
I want to wear contact lenses and James went through everything with me and I'm excited about my lens appointment in a couple of weeks time. Will throughly recommend to family and friends - thank you!
Pete Snow
Oct 28, 2020
Vicki Duffey
Mar 31, 2019
Finally accepting my vision shortfall I booked an appointment and was very pleasantly surprised by the exceptionally professional and friendly customer service. From the reception to the eye test to the honest "sales pitch" when choosing an appropriate pair of glasses. It is quite a large purchase ( i didn't realise ) and I was advised of the pros and cons of each option. They should be very proud of the branch
Tabby Jovanovic
Feb 24, 2019
Really friendly staff. The ladies on reception greeted me with a smile and were charming. David Bottrill was really chatty and made the eye exam fly by always informing me at each step of what he was doing. Gwylym also was very attentive and didn't rush me to make a choice. Very happy with the service there. Thank you
