Barracloughs the Opticians

I received courteous treatment throughout, and I felt that my individual needs were recognized and considered. James conducted my eye test with professionalism and thoroughness, providing clear explanations for everything. A big thank you to James! Additionally, John was equally helpful and knowledgeable, turning the process of selecting my new glasses into a highly pleasant experience.

Thank you Natalie (we'll that's what the receipts say) for giving me such confidence in finding the perfect pair of glasses which I have always had so much embarrassment with in the past, it was a task I dreaded. Everyone in the shop is so helpful and the optician so thorough explaining everything. My loyalties remain with you forever despite living further away now. Thank you from the bottom of my heart Lisa

Very impressed with the service I received at the Battle branch. Eye test was very comprehensive and professional and the assistance I received in choosing my new glasses was very courteous and helpful. Extremely impressed with my experience from start to finish.

From start to finish, we received a wonderful service and experience. James put my daughter at ease with her eye test and was only to happy to explain everything. At not time did we feel rushed and everyone at the store was very welcoming and polite. We had been recommended here by a friend and have already passed this recommendation. Many thanks to everyone for making it such a happy experience for both myself and daughter. The reminders both via text and email are so useful. Thanks for a wonderful service.

Very helpful opticians. Here on holiday and broke my glasses. Helpful staff found a new reasonably priced pair to fit the lenses. Fitted them to me in a kind, friendly, professional manner. Thank you.

Staff where fantastic, they all helped me pick frames for my new glasses, very polite, compassionate and empathetic. I recently have been diagnosed with bletharitis and the optician explained everything to me and made me feel more confident about my future with this disease. I will recommend my whole family to come here in the future. fantastic service x

A truly excellent opticians, thank you Team Barracloughs Battle. My eye examination with the brilliant David Bottrill noticed a potential eye condition that could have life changing vision issues. Mr Bottrill organised an immediate referral to the eye hospital. I can't thank him enough for his expertise and diligence. Also a special thanks to Natalie who started the whole process for me, a super quick appointment followed with superb customer care and explaining everything clearly with professionalism and kindness. I was lucky to be recommended to Barracloughs Battle, so I'm delighted to do the same for others. Thank you once again.

I have been wearing glasses for sometime now and wanted to try a new local opticians for my 2 year check up - I'm so glad I chose Barracloughs in Battle! From the moment I walked in the staff were super friendly all Covid protocols were outstanding. James carried out my eye test and I can safely say I have never had such a informative eye test in my life.

I want to wear contact lenses and James went through everything with me and I'm excited about my lens appointment in a couple of weeks time. Will throughly recommend to family and friends - thank you!

Very happy with the appointment and quality of service. Mr Miller was very thorough and informative about the condition of my eyes and what measure I could take to take care of them. Would definitely recommend!

Finally accepting my vision shortfall I booked an appointment and was very pleasantly surprised by the exceptionally professional and friendly customer service. From the reception to the eye test to the honest "sales pitch" when choosing an appropriate pair of glasses. It is quite a large purchase ( i didn't realise ) and I was advised of the pros and cons of each option. They should be very proud of the branch

Really friendly staff. The ladies on reception greeted me with a smile and were charming. David Bottrill was really chatty and made the eye exam fly by always informing me at each step of what he was doing. Gwylym also was very attentive and didn't rush me to make a choice. Very happy with the service there. Thank you