The Optical Express Group was founded in 1991 and has grown to become a European leader of selected healthcare services ranging from optical stores, laser and dental clinics to state-of-the-art medical hospitals and cosmetic treatment centres. The Group's portfolio has developed to include laser eye surgery, private dentistry, healthcare services and cosmetic surgical and non-surgical treatments.
Reviews (10)
Megan Hogan
Jun 06, 2022
Eleanor Griffiths
Jun 03, 2022
Peter Shilleto
May 26, 2022
Julian Chattin
Apr 01, 2022
I popped into the York branch to get the arm.of my glasses straightened. It turned out that the hinge was damaged after I had bashed them. They spent ages between 2 of them trying to.fix the problem.until they managed it. Really excellent service, friendly and determined to fix it. Couldn't have asked for.more, and I'm.not even a customer. Outstanding.
James Blundell
Apr 01, 2022
Mei Li
Mar 20, 2022
The little screw in the frame of my glasses dropped. I went to two or three optical shops at York and was told that only the glasses with their brand could be fixed. I happened to enter OpticalExpress and told my trouble. Addy was very helpful and she fixed the problem without charging any fee. I was impressed by her smile and warm help. The other two staff in the shop were very friendly, too. Sometimes minor problems are very annoying. Addy made me feel better. Thanks.
Matthew Dalton
Mar 12, 2022
Chris Bartlett
Mar 04, 2022
Bob Cook
Oct 17, 2021
After sitting on my specs and putting the frame out of alignment. I called in Optical Express in Parliament to see if they could sort them for me. A bright and cheery young woman popped up from behind the screen and offered her assistance. After explaining my problem, the young lady - Jasmine - asked me to call back in 10 minutes. 10 minutes later the specs were handed back to me straight and sparkly clean. - Excellent customer service at no cost. Well done Optical Express in York for employing Jasmine, a good move
Sara Webb
Sep 14, 2021
My experience was great. All of the staff were very welcoming, polite and knowledgeable. The shop is spacious with a huge array of designer frames, and I always find exactly what I want. We were able to have one of our eye tests early, as they were initially 2 hours apart, another bonus! The eye test was very thorough and the girl explained everything. Will definitely be back!