The Birkdale Clinic

If I could go for minus I would.mr Delgado is rude and unprofessional my implants are a discrace and have been like that since around a month of having them done.all staff are rude and unhelpfull wouldn't recommend this place to anybody what so ever wouldn't even send a dog there.terrible after care. I have tried to have reasonable words with the surgeon who done it and a 2nd opinion off Dr hardy who would of recommended to take the implants Mr Delgado has done out and place over the muscle as my pec muscle was already do small.mr.degado does nothing to help this just says they're perfect.they're far from perfect.

Paid for a consultation where I wished to discuss the possibility of a breast reduction. Arrived after driving 45 minutes at the clinic to be greeted by a receptionist with an aghast expression on her face whose first words were 'there's no children allowed!' whilst staring at my two year old sat nicely and silently in his pram. I stated that nowhere on the booking email or text message had it stated this. Another, far more pleasant and professional, receptionist appeared to see the situation unfolding and came to speak to me.

She said she would ask her manager if my child could attend with me. She returned and said the child could accompany me. The first receptionist then returned and asked me for ID. I said this, again, was not mentioned and I don't routinely carry around my passport etc. She then said I'd just have to bring it before surgery - considering I haven't even discussed what surgery I want yet it felt a bit presumptuous!

I completed the apparently required documentation, 6 pages of signatures etc. to then be told the surgeon would not allow the child in. But it was ok! I could just leave him outside! Apart from the one younger lady who tried her best to remedy the situation - I would avoid this place like the plague. Considering you're about to spend a significant amount of money on something that is usually not urgent and optional - it really should have a much better customer service, better patient centred care approach.

They offered to rebook my appointment (obviously without my germ ridden, distracting child), but if this is the way they treat you BEFORE getting your money, I hate to imagine the aftercare! AVOID!

Extremely rude and unprofessional people Clinic very outdated De Degado should not be practising atall Very rude and unprofessional man who didn't seem to have a clue AVOID!

Lovely staff from the word go. Nurses go above and beyond, Surgions fabulous Mr Hardy and a massive thank you to The Anaeithesis Steffi for looking after my Daughter as promised and talking her through step by step

Hi I'm due for breast surgery Next month I'm going From small b to a 280cc what is that on cup size? In worried il want bigger also scared for the after pain is it really bad?

I had a Breast Augmentation in November 2021, couldn't thank mr hardy enough for changing my life I have my confidence back. From start to finish the team looked after me Thank you all once again

Do not go near this company if you value your health. My implants ruptured, when trying to retrieve information from Caroline the patient co-ordinator she simply did not care and was not interested and extremely rude. Do your research this company employs surgeons and staff which are absolutely awful with zero compassion.

AVOID. Heard so many bad stories regarding this company. I am waiting for a refund from surgery that was in March 2020, so almost 7 months now. I understand there may be delays due to skeleton staff but they have commenced other patients surgeries but not had the time to quickly send me an email to update me? I have completed a refund form & have been told by the director that I need to wait for them to get some money in from patients by surgeries before I can get a refund!- unacceptable. Other than this I have been ignored for months! I am in the process of dealing with trading standards the police and soon the newspapers regarding this because it is theft.

Day 1 post op and I couldn't honestly be happier. Dr Hardy has made my dream finally come true. Due to covid I had to wait for my surgery because of lockdown but the clinic made sure I got my appointment as soon as possible which was amazing. Admin staff have been so friendly over the phone and via emails. Dr Hardy was amazing, friendly and polite and he knew exactly what I was looking for and explained everything to me from start to finish.

The nurses where fabulous yesterday really friendly and make you feel comfortable. The anesthetist and the doctor made me laugh and made me feel really comfortable before going to sleep to make sure I wasn't nervous. The aftercare was amazing I was checked on regularly and all very friendly. The doctor who came to visit at the end to say I could be released was very polite and helpful and gave me all the info I needed.

I am so happy with my breasts and I can't thank any of them enough. The experience was so relaxed and I'm so glad I chose new birkdale clinic. Thank you Dr Hardy and all the team couldn't of asked for a better experience!