Goodlooking Optics is a progressive, modern company, which creates a buzz and a positive energy that radiates between its employees and customers. Being the only London finalists in the best new Business of the year award, we can assure you World Class Customer Service and promise you will walk away with something unexpected.
Reviews (19)
Jojo X.
Jun 18, 2022
Halis Ekici-Simon
May 02, 2022
I wanted to get my eyes checked but decided to check this website first to see if I should use this optician and I'm liking what I see. Under the eye health category they have a list of topics on the eye with a definition e.g. you tap myopia and it will show you what it means or just click eye health and it will show you a lot of tips on what you should or shouldn't do.
It even shows a summary of their health care services and what is included in the service and they allow you to book online then there's the services category which shows you all the services available in Gordon Thomas. Their contact information is displayed for any inquiries you may have. After checking their website Im making sure to go to Gordon Thomas for my eye test.
It even shows a summary of their health care services and what is included in the service and they allow you to book online then there's the services category which shows you all the services available in Gordon Thomas. Their contact information is displayed for any inquiries you may have. After checking their website Im making sure to go to Gordon Thomas for my eye test.
Sarah Harding
Mar 23, 2022
This was my first visit to Gordon Thomas, and it was for an emergency appointment after experiencing vision disturbance in one eye. The optician who examined my eyes (Urja) was very thorough, professional and reassuring, and overall the service that I received in the store was excellent. They seem to have a great selection of frames as well so I will definitely be returning to them next time I need new glasses!
Anthony Lucas
Mar 23, 2022
Tian Blake
Feb 02, 2022
Barbara Bewley
Nov 04, 2021
I had been having visual disturbances in my left eye so made an appointment for an eye test at a local optician. When I explained what the problem was, the receptionist there said I should be seen straightaway but their optometrist was not on duty that day. She advised me to try some other opticians to check the back of my eye. I therefore called in at Gordon Thomas and, although they were fully booked, the young lady optometrist saw me immediately, explaining what the likely issue was and why it was important to get it checked out.
She was extremely kind, helpful and informative and was able to put my mind at rest. What an excellent service! Thank you so much and I shall book all future eye checks with you!
She was extremely kind, helpful and informative and was able to put my mind at rest. What an excellent service! Thank you so much and I shall book all future eye checks with you!
Tina Young
Jul 25, 2021
The Opticians are truly fantastic - they provide a very professional experience and centered on the the customer. They are therefore our "go to" optician. With this in mind, we visited the hearing services that is upstairs - and this was the worst service and scam we have come across. After literally a 2 minutes hearing test, I was told by Kaz (the hearing tester and Director) that my hearing was weak and I would suffer from dementia.
He weakly referenced a scientific paper, which in reality, disproves the link! He used scare tactics to then spend the next 30 minutes to try to sell a "top of the range" hearing device. I kept asking for more information about my hearing results - which he got increasingly agitated about. I went away shaken and spoken to family friends, who also visited to see for themselves. Again, he used the same headlines and tried desperately to hard-sell a 1000 hearing aid.
When asked about the hearing test results, he quickly ushered them out of the room. We rang the next day and we were surprised that he is the Director of the Hearing centre. It is a real shame for Gordon Thomas as it damages such a reputable firm.
He weakly referenced a scientific paper, which in reality, disproves the link! He used scare tactics to then spend the next 30 minutes to try to sell a "top of the range" hearing device. I kept asking for more information about my hearing results - which he got increasingly agitated about. I went away shaken and spoken to family friends, who also visited to see for themselves. Again, he used the same headlines and tried desperately to hard-sell a 1000 hearing aid.
When asked about the hearing test results, he quickly ushered them out of the room. We rang the next day and we were surprised that he is the Director of the Hearing centre. It is a real shame for Gordon Thomas as it damages such a reputable firm.
Alex Lubetkin
Apr 18, 2021
Helen Marcou
Aug 04, 2019
Caroline Chenier
Oct 24, 2018
Ram Mel Ramels
Oct 22, 2018
David Alan Taylor
Oct 22, 2018
Alex Nicolas
Oct 10, 2018
Hana Tofighi
Jul 14, 2018
Hisham Hassan
Jan 23, 2015
Marcello Brown
Jul 14, 2014
Goodlooking Optics is a progressive, modern company, which creates a buzz and a positive energy that radiates between its employees and customers. Being the only London finalists in the best new Business of the year award, we can assure you World Class Customer Service and promise you will walk away with something unexpected.
Qype User Jjsvie
Aug 28, 2012
Im not sure why things are as they are in the world of opthalmic care as opticians are a healthcare provider not just a retailer (your GP will if relevant, say go to your optician ). I came to GoodLookingOptics Hoping that I may have stumbled upon a long saught after opticians that can be trusted, is transparent and fairly priced- unfortunately the quest continues. Gary does indeed talk the talk but sadly his business does not walk the walk.
He seems more focused on providing a good image and sweet talking rather than the actual quality of service. I do not say this optician is strikingly bad-its just that it s as bad as they get whilst claiming to be different. The same issues around, lack of transparent pricing, unclear explenations (where needed lies), not making it clear if voucher used etc.can probably be found elsewhere- Inattentivness-I was not given a full assesment (e.g. the blow test) despite saying I had cause for concern health wise (migranes). I just had high hopes that Garys business (since he himself appears so likeable and so passionate about businesss) would be different but it is not.
He seems more focused on providing a good image and sweet talking rather than the actual quality of service. I do not say this optician is strikingly bad-its just that it s as bad as they get whilst claiming to be different. The same issues around, lack of transparent pricing, unclear explenations (where needed lies), not making it clear if voucher used etc.can probably be found elsewhere- Inattentivness-I was not given a full assesment (e.g. the blow test) despite saying I had cause for concern health wise (migranes). I just had high hopes that Garys business (since he himself appears so likeable and so passionate about businesss) would be different but it is not.
Qype User Missda
Feb 23, 2012
I choose Good Looking Optics because I saw good reviews on the internet. Instead of good service and prices, I got ripped off and end up paying more then I will ever imagine(even though I got their leaflet with various discounts which was completely useless in the end). Every information about prices I got was confused and every employer told me different things.
I got impression that Gary and his stuff are sweet talk and kind untill time for paying come, then you got much higher price then you already been told, and everything happen in a rush without any explanation why is that. One of his employers tried to assure me to by lenses in a wrong power-with explanation that they are not producing lenses in my power but power they got is similar with mine(?!),w hich is really unprofessional. After all I am really dissapoint and I won't go to Good Looking Optics ever again.
I got impression that Gary and his stuff are sweet talk and kind untill time for paying come, then you got much higher price then you already been told, and everything happen in a rush without any explanation why is that. One of his employers tried to assure me to by lenses in a wrong power-with explanation that they are not producing lenses in my power but power they got is similar with mine(?!),w hich is really unprofessional. After all I am really dissapoint and I won't go to Good Looking Optics ever again.
Lia Theodosiou
Nov 03, 2011
Recently went to Goodlooking Optics in Enfield after trying out most of the other opticians in the town! They were fantastic! Not only was the eye test 1st class (they managed, unlike the other places i'd been, to find out what was wrong with my eye) but they also had a fantastic selection of frames at a range of prices. And best, best, best of all they gave a lovely, warm friendly service. Love them!